The videos of the pecha kucha style presentations from the RLF fringe event at the MRS conference will be up on You Tube shortly. As a teaser, here is a list of the speakers and their abstracts (some edited by moi):
Mark Earls (Herd Consulting): "Gastromarketing: the next best brand new fancy new technique”
After celebrating that his paper had been voted the least influential at the MRS conference this year by one of John Kearon's predictive markets, Mark argued for us to trust our guts over our brains. Individuals are bad witnesses to their own lives and therefore much research is flawed. Ethnography and neuroscience offer ways around this. However the study of our brains is only "at the end of the beginning" and we should instead look to "the seat of our emotion": our guts to provide the answers. He admits that he was "not being terribly serious" but closed with the main thrust of his Herd thesis - that peoples' behaviour is largely governed by what the people around them do.
Grant Hunter (Iris): “See the potential – why do creatives
hate research”
Being a creative Grant got away with not submitting
an
abstract. Here's a memorable bit from his presentation instead: “When
the word research is heard in a creative
department our natural response is to go and boil our heads for fear of
losing
the idea to f***ing Mavis and her WI chums from Scunthorpe” You get the
drift. He went on to talk about research which can actually help
creative development.
John Griffiths (Above and beyond planning): “Environmentally
sustainable research”
Research as it is currently carried out is no different to
Amazonian deforestation. Current methodologies commit us to slash and burn and
to pretend any respondent recycling happens by accident in spite of us. Which
is stupid, wasteful and self defeating as clients become more cynical about the
quality of sampling and the value of the outputs. What I intend to show is what
environmentally sustainable research looks like moving from horizontal to longitudinal models of relationship where we
know people's research history and they don't have to deceive us to continue to
participate. I conclude by showing how using such panels companies can dismantle the boundaries between the
producers and consumers and how research will move from start-stop projects
towards a fluid model of consultation and co-creation. Clients will get it.
Customers will love it. Researchers will take some persuading.
Craig Harries (AMP): “The power of positive thinking”
A diatribe against traditional qualitative research
approaches which stifle creativity and new ideas. Craig contends that you can
turn good ideas into great ideas by encouraging people to think creatively
about the idea and explore what it could be, rather than seeking to unearth its
deficiencies. i.e. stop criticising my ideas, OK!
Andrew Vincent (Waves): “No but yeah but no but yeah! Stop
obstructing and start accepting, the skills we need to stay on top.”
Andrew argued that the broad training model adopted by most the
research industry is flawed and that it contributes to a view that research
doesn’t make the impact it should. A new framework is required together with
new attitudes towards young researchers if we are to accept the skills we need
to say on top.
Chris Barnham (Barnham Research): “Venti Skinny Latte -In
Praise of Contradiction”
Current marketing culture assumes that contradictions in
brands are, per se, a 'bad thing'. This
way of thinking stems from the 'message' model of marketing that is still
dominant despite all the evidence that it is out of date. In line with this, we assume that contradictions
involve 'mixed' messages and will, therefore, undermine the marketing
process. As market researchers we,
accordingly, think we are doing the client a favour when we help to iron
contradictions out. All of this is
mistaken, however, some of the most successful brands are, indeed, founded on
contradictions – e.g. Jack Daniels is whisky from the USA, Caffreys is an Irish
Bitter. Their very ability of reframe and challenge these contradictions is
what has made them successful. So,
rather than trying to make brands squeaky clean and having no rough edges (a
sure sign of fake marketing these days), we need to know how to embrace
contradictions in a brand. And we can do
this by understanding how contradictions can exist in the propositional hierarchy.
Douglas Dunn (Tuned In): “Sex, drugs and research”
Youth researcher Doug reported his key findings from research
projects for clients like Lynx & Channel 4, being sure to deal with the
real issues – Drugs and Sex! What’s the drug of choice for today’s youth? Is it
E’s, Charlie or new pretender Ketamine? Where are young people on threesomes?
How important is capping up? A unique, fast-paced and amusing presentation which was designed to shock.
Louise Cook (Holmes and Cook): “Econometric models – so many
possibilities, so little time!”
Many people use econometric analysis as a means
of understanding one particular issue and never push its boundaries. But it can
do lots and lots of things, particularly in conjunction with other research
techniques. This presentation whizzes through a range of applications to give
an overview of its true scope.
Paul Wilson (Starcom): “When Sam met Carol: the importance of
personal experience in research”
The importance of personal experience and how it influences
our world view. How technology can insulate us rather than connect us with
others. The flaw of focus groups - the difference between being behind the
glass and in front of the glass. The challenge of connecting a 24 yr old media
executive with a 45yr old housewife.
Andy Dexter (Truth): “The death of the research agency”
There are ten compelling reasons, with evidence, why the
traditional mainstream research agency model will die out over the next few
years. Andy stuck his neck out and predicted that one (unnamed) large research agency will go under in the next few years as umpteen innovative small agencies start to take the high ground and offer research consultancy devoid of the commodity that is data collection.
Fiona Blades (MESH): “A Revolution in Tracking”
In the last 20 years the world of communications has
completely transformed. But the way we
evaluate campaigns through tracking studies has hardly moved on – TV gets
overplayed, online and word of mouth scarcely feature. With TROI, .Touch points
Return on Investment) data is collected
in real time by participants using their mobile phones and with new data we
uncover fresh insight. We need to
revolutionise the way we collect data, analyse it and communicate it. This is a call to arms to do things
differently.
Carol Howes-Wright (Totman Stride): “Dark Side of the Moon”
Digital Research has a dark underbelly. From the dangerous world of online surveys to
the drastic measures used to address the large scale opting out of
participation in surveys generally, all things digital will be discussed, drawn
and quartered. Insurgency is
urgent. Recommendations will be provided
in order to move to the broad sunlit uplands of today's digital revolution.